Scope and contact
These terms apply to the Heedbird website, analysis requests, early-access signups, and setting up Heedbird from this website. Questions can be sent to hello@heedbird.com. Connected business services require a separately agreed scope and applicable service terms before activation; a website submission does not purchase or activate those services.
Using this website
Use this website lawfully. Submit accurate contact details and only information you are authorized to share. Do not submit passwords, access tokens, sensitive customer information, or confidential business records through the request form. Do not abuse the forms, evade request limits, or interfere with the website.
Requests and early access
A request asks us to contact you about an analysis of public business reviews. It does not authorize access to a private account, posting on your behalf, or spending. Availability and delivery timing must be confirmed; no immediate or automated analysis is promised.
Joining early access is a separate, optional request for availability updates. It does not guarantee admission, a launch date, pricing, or particular future features. You can leave the list by contacting us.
Setting up from this website
When you set up Heedbird from this website, you agree to these terms before you connect Google. You then sign in with Google and confirm that your Google account manages the business. Connecting does not start any paid service, and nothing is posted without your approval.
After we review your sign-up, we email a setup link to the address on that Google account. The link works once and expires after 72 hours. Don’t share it: whoever opens it first becomes the person who approves Heedbird’s replies for the business. If you get more than one link, only the newest works. If someone else opened your link, contact us and we’ll reset it.
Analysis and decisions
Examples and analysis may use AI and may contain errors or omissions. Check factual accuracy and suitability before using them. You remain responsible for business decisions and for approving any action that requires your permission. We do not guarantee increased revenue, retention, ratings, or other business outcomes.
Privacy and account access
Within the service you authorize, Heedbird may use your business’s preferences, feedback, approved edits, and recorded outcomes to personalize its work for your business. This permission does not extend to using that data for other businesses or training a shared AI model.
Our privacy policy describes data handling. See integrations for current capabilities and data deletion for revocation and deletion requests. Provider services remain subject to their own terms.
Content and rights
You retain rights you hold in material you supply. You permit us to use it to respond to your request or perform the separately authorized service. You must have the rights needed for any content you ask us to publish. See our copyright and attribution notice for third-party ownership and reporting concerns.
Availability and changes
The website and developing features may change or be unavailable. We may decline abusive or unsupported requests. The date above identifies this version of the terms. Nothing here excludes rights or remedies that cannot be excluded under applicable law.