About
Built around a simple belief.
Businesses shouldn’t need another dashboard to watch. They need something that notices what matters and helps them act on it.
Why Heedbird exists
Every business hears from its customers: in reviews, messages, conversations and everyday interactions. Most of it is never acted on. Not because nobody cares, but because the people running the business are busy running it.
Heedbird turns what customers say into clear next steps. It handles the routine work you’ve allowed, brings you the decisions that need you, and keeps a record of what happened.
Who it’s for
Any business that hears from its customers and wants to act on what they say. Reviews are where Heedbird works today; more kinds of customer signals will follow.
You stay in control
Heedbird acts only within the permissions you set. Routine replies can be handled for you once you’ve allowed it; anything mixed, negative or sensitive comes to you first. Some things it will never do, whatever the permission. Read how it works.
Where we are
Heedbird is in early access. We’re opening it to businesses gradually, so each one gets proper attention. To start a conversation, request an analysis or email hello@heedbird.com.