Account access
What connects, and why.
Heedbird begins with business reviews and permitted responses. Contact us to discuss account setup and the workflow you want to use.
Google Business Profile
With a business owner’s authorization, Heedbird reads business listing details, reviews, and existing owner replies, and can publish permitted replies. It requests the Google Business Profile management scope, https://www.googleapis.com/auth/business.manage, for this workflow. It does not use that permission to read Gmail, Drive, Calendar, or contacts.
A website request with a public Google link does not connect your Google account or grant posting permission. Connection requires a separate Google authorization step.
Facebook Pages
The optional Facebook workflow publishes a prepared review quote card and caption to a configured business Page after human approval. It uses the Page identifier and Page access credential supplied during setup and records the resulting post identifier. It is not a general Facebook account reader or messaging integration.
Your permission and data
Review the privacy policy for data use, storage, and third-party processing. The data deletion instructions explain how to revoke provider access and request removal of Heedbird’s stored copies. Contact us before connecting if you need clarification about the supported workflow.
Describing an integration does not mean the provider has verified or endorsed Heedbird. Availability also depends on the account’s permissions and the provider’s access requirements.